The internal issue system
that keeps teams moving.

Track issues. Assign tasks. Collaborate in real-time. Resolve faster.

No clutter. No confusion. Just clarity.

fixdesk.ng/dashboard
FixDesk Dashboard — Track issues, manage tasks, and collaborate with your team

Internal issues are everywhere.

IT requests get buried in WhatsApp and Slack.

Support emails disappear into shared inboxes.

Spreadsheet trackers are always outdated.

No one knows what's been fixed, what's pending, or who's handling it.

Everything your team needs

One platform to report issues, assign tasks, collaborate, and track resolution — all in real time.

Issue Tracking

Report, track, and resolve IT issues with priorities, status updates, and full history.

Task Management

Create tasks, assign to one or multiple team members, set due dates, and track progress.

Team Chat

Real-time conversations on tickets and tasks with @mentions and activity timelines.

Email Notifications

Automatic email alerts for assignments, status changes, comments, and mentions.

Team Management

Invite members via email, manage admin and staff roles, organize by department.

Reports & Analytics

Track resolution times, team workload, ticket trends, and performance metrics.

How It Works

1

Report

Staff report issues through the web portal or by forwarding emails.

2

Collaborate

Your team discusses, assigns, and tracks progress in one thread.

3

Resolve

Close tickets, track performance, and build a knowledge base over time.

Why FixDesk

Built for internal teams

Not customer support. Built for the IT, ops, and facilities teams that keep your company running.

Email-to-ticket ready

Forward your support inbox and every email becomes a ticket automatically. Works with Outlook, Gmail, and more.

Real-time collaboration

Chat on tickets, @mention teammates, and track every update in one thread. No more chasing people for status.

Zero setup complexity

Sign up, invite your team, start resolving. No lengthy onboarding. No training required.

Use Cases

If your team needs to report, discuss, and resolve issues — FixDesk fits.

IT Helpdesk & SupportFacilities & Office ManagementHR & People OperationsEngineering & DevOpsCross-department RequestsVendor & Procurement Issues

What teams are saying

"FixDesk replaced three tools we were barely managing."

— Operations Lead

"Finally, internal issues feel under control."

— Engineering Manager

"We went from tracking issues in Excel to resolving them in hours."